Mobile Health Library

About Us

Mobile Health Library®(MHL) is the privacy-protected mobile app platform built for the unique education, service, and support needs of health-related customers, including patients, health professionals, caregivers, and consumers. The MHL app (three buttons) is your personal gateway to a "library" of special brand-specific MHL apps that support the safe and appropriate use of branded prescription and OTC medications, medical devices, and medical diagnostic products. MHL apps can also help patients to better understand their health, better manage their health conditions, and better prepare for (and recover from), specific medical procedures. MHL apps are explicitly labeled for use by either Patients or Healthcare Professionals (HCPs). Bookmarking your MHL apps keeps "everything in one place" and provides you with confidential anytime access to important information on the safe and appropriate use of specific prescription and OTC medications, medical devices, and medical diagnostic products.

MHL apps can help to enhance the understanding of health and medical information, and include education and customer services that support the appropriate and safe use of specific prescription and OTC medications, medical devices, and medical diagnostic products. These brand-specific MHL apps can include video instructions, simplified access to important safety information, podcasts, PDF documents, mobile cards for patient savings and discounts, built-in dosing reminders, direct connects to customer service centers and websites, and direct-to-app real-time updates and alerts.

MHL apps can also help patients to better understand their health, better manage their health conditions, and better prepare for (and recover from) specific medical procedures. MHL apps for Patients can be prescribed by health professionals (by email or SMS), or accessed directly by tapping "Search MHL Apps" to locate education, service, and support apps for specific branded prescription and OTC medications, medical devices, and medical diagnostic products. MHL apps for Healthcare Professionals may be shared between medical peers and colleagues. MHL apps are pre-assessed for communications appropriateness by the Standards and Practices Board of Mobile Health Library. Apps that do not satisfy requirements set by this Standards and Practices Board may be denied listing status in MHL.

MHL Key Facts:
  • MHL apps can include valuable discounts and savings.
  • MHL apps can help you to better understand your health, health conditions, and related treatments.
  • MHL apps can be received via email or SMS from a healthcare professional, friend, family member, or loved one.
  • MHL apps may also be accessed via "Search MHL Apps", or by scanning an MHL app "tag" with the MHL tag scanner.
  • MHL apps may receive direct-to-app updates, with alerts that direct you (with yellow highlights), to specific app updates and messages.
  • MHL apps are confidential, meaning that your identity remains unknown to medication, medical device, and medical diagnostic product manufacturers. If you choose to enroll in any manufacturer offers within brand-specific MHL apps, you will be bound by the confidentiality and privacy terms and conditions of these offers.
  • MHL app "tags" may be found on posters, printed materials, advertisements, websites, or brand-related packaging.
  • MHL apps can be shared with friends, family, and loved ones via email and SMS.

MHL is serious about your privacy. MHL takes reasonable steps to protect any personally identifiable information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Any information that is personally identifiable is secured in our database, per HIPAA-compliance guidelines.

For Health Professionals

Mobile Health Library® or MHL is the privacy-protected clinical engagement system focused on medication and medical device safe use and health outcomes support, and built for the real-world needs of physicians, nurses, physician’s assistants and pharmacists. MHL apps are explicitly labeled for use by either patients or healthcare professionals (HCPs). Bookmarking MHL apps keep "everything in one place" for anytime anywhere access to important information on the safe and appropriate use of specific prescription and OTC medicines, medical devices, and medical diagnostic products.

MHL Promotional Image 1

MHL apps for Healthcare Professionals offer interactive delivery of important disease and medication information, and may be shared between medical peers and colleagues.

MHL apps for Patients may be prescribed by health professionals (email or SMS) or accessed directly by tapping "Search MHL Apps".

MHL Promotional Image 2

MHL Promotion Image 3

All MHL apps are pre-assessed for communications appropriateness by the Standards and Practices Board of Mobile Health Library. Apps that do not satisfy requirements set by the Standards and Practices Board may be denied listing status in MHL.

Privacy Policy

MOBILE HEALTH LIBRARY

© 2017, Mobile Health Library, LLC

WELCOME

Welcome to MOBILE HEALTH LIBRARY™ ("MHL"). This site is owned by Mobile Health Library, LLC (the "Company"). MHL is an application platform that securely delivers health and medical education information, and supports user understanding of such information.It is intended for use by patients, caregivers, physicians, and other healthcare professionals.MHL allows users to view easy-to-understand content in rich-media formats, including interactive video. Streaming rich-media content can use a significant amount of data when delivered via a cellular network.You are advised to contact your service provider regarding your available data plans and any associated charges.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING MHL

By using MHL, you signify your consent to the Terms and Conditions set forth below.Please note that these terms and conditions may be revised or updated from time to time, and your continued usage of MHL shall mean that you accept any such modifications.

1. MEDICAL ADVICE FOR PATIENTS & CAREGIVERS

MHL is not intended to offer or replace professional advice from your healthcare professional.If you have any health concerns, please speak directly to your healthcare professional. If you are experiencing a medical emergency, dial 911 immediately.

2. THIRD PARTY LINKS AND ADVERTISEMENTS

MHL may contain links to third party websites. These links are provided for your convenience and the Company is not to be held responsible for: (i) information contained in any third party websites, (ii) the privacy policies of other websites, or (iii) the validity of the information therein. When leaving MHL to access one of these links, we recommend that you review that third party's terms and conditions of use and privacy policy. If you leave MHL via a link, please be advised that:

The Company does not endorse the content and accuracy of the websites you are about to visit, and therefore, disclaims responsibility for their content and accuracy;

The Company does not make any expressed or implied warranties, representations, or endorsements whatsoever with respect to the linked websites you visit;

In no event will the Company be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from information available from any websites for which we provide a link; and

The Company is not to be held responsible for information contained in third party websites whereby there is a connection to or from MHL via hyperlinks and/or pointers.

The Company does not endorse any product, service, or treatment advertised on MHL.

3. DOSING REMINDER APPLICATION (DRA) WITHIN MHL

The DRA is intended as a helpful backup reminder system that you can personalize for taking your medications. You should not and must not rely on the DRA as your primary tool for determining whether and when to take medication. As further described under “Technology; Support” below, the DRA may not function as intended. Specifically, the DRA will not function properly if your device is broken or powered off, if the DRA software is not enabled of if any hardware or software on your device prevents the DRA from operating as intended. The maintenance of your mobile and computing devices is your responsibility. You acknowledge that the DRA, and the utility of any of its alerts or notifications, depends on information that you input into the DRA. Ultimately, you are solely responsible for ensuring that the correct medication is taken at the proper times and in the proper dosages.

Technology: Support

We do not warrant or guarantee that the DRA will function with your mobile or computing device or be compatible with the hardware or software on any particular devices. Information will be transmitted over a medium that will be beyond our control and jurisdiction; multiple factors, including network availability, may affect alert or notification delivery or otherwise interfere with the operation of the DRA. We do not warrant or guarantee against, and therefore assume no liability for or relating to, any errors, omissions, delays, failures, interruptions, or corruption or loss of any data, alerts, notifications or other information transmitted in connection with your use of the DRA, particularly relating to any failure of the reminder system to function as expected, including but not limited to the non-delivery of any alerts or notifications.

Without limiting the foregoing, we, our licensors, and our suppliers make no representations or warranties about the availability, accuracy, reliability, completeness, quality, performance, suitability or timeliness of the DRA, including software, text, graphics, links or communications provided on or through the use of the DRA.

We have no obligation to provide technical support or maintenance for the DRA. At any time and for any reason, without notice or liability, we may modify or discontinue the DRA.

4. CHILDREN'S PRIVACY

The Company is committed to protecting the privacy of children. MHL is intended for adults age 18 and over, it is not designed nor intended to attract persons under the age of 18.

5. INTELLECTUAL PROPERTY

This application platform, and all content and images contained herein, as well as all copyright, trademark and other rights (collectively, "Intellectual Property") are owned or licensed by the Company and its affiliates, or advertisers and firms with which the Company has a business relationship. Nothing contained in MHL should be construed as granting, by implication, estoppel or otherwise, any license or right in or to such Intellectual Property without the expressed written permission of the Company. You agree not to copy, use or otherwise infringe upon any Intellectual Property contained in MHL.

6. INTERNATIONAL USAGE

If you access MHL from outside the United States, you are responsible for compliance with the laws of your jurisdiction.

7. INDEMNITY

You agree to defend, indemnify, and hold the Company, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

8. JURISDICTION

You expressly agree that exclusive jurisdiction for any dispute with the Company, or in any way relating to your use of MHL, resides in the courts of the Commonwealth of Pennsylvania and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Commonwealth of Pennsylvania in connection with any such dispute including any claim involving the Company or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of New York, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

9. ARBITRATION

PLEASE CAREFULLY READ THIS SECTION AS IT AFFECTS YOUR RIGHTS:

In the event of a dispute, before resorting to formal proceedings, the Company requests that you contact its customer service department to try to have any concerns resolved to your satisfaction quickly.

If you and the Company are unable to resolve your concerns satisfactorily in a direct and informal manner, then YOU AND THE COMPANY EACH AGREE TO RESOLVE THE DISPUTE THROUGH BINDING ARBITRATION OR A SMALL CLAIMS COURT, RATHER THAN THROUGH A COURT OF GENERAL JURISDICTION. Arbitration involves a neutral arbitrator rather than a judge or a jury, are less formal than judicial proceedings, and are subject to limited review by a court.

ARBITRATION AGREEMENT ("Agreement")

(1) Any claim or dispute that arises between you and the Company, whether based in contract or tort or any other legal theory, shall be settled through binding arbitration before a neutral arbitrator or, upon agreement of the parties, a panel of neutral arbitrators, in an arbitration performed under the American Arbitration Association's Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules"), as modified by this Agreement.The arbitration shall be administered by the AAA, unless the parties agree otherwise.The sole exception to this Agreement is that either party may bring a claim in small claims court in lieu of arbitration.Notwithstanding any contrary provision in the AAA Rules, ANY ARBITRATION BROUGHT UNDER THIS AGREEMENT SHALL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED UNDER THIS AGREEMENT AND THE ARBITRATOR(S) SHALL NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE INDIVIDUAL IN ANY ARBITRATION, UNLESS YOU AND THE COMPANY AGREE OTHERWISE.YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY; YOU AND THE COMPANY ARE ALSO EACH WAIVING THE RIGHT TO PARTICIPATE IN ANY CLASS ARBITRATION OR CLASS ACTION AGAINST THE OTHER.

Any settlement negotiations between you and the Company, whether before or after the commencement of arbitration proceedings, shall remain confidential and shall not be shared with the arbitrator(s).References to "you," your" and "Mobile Health Library, LLC" include all of your and the Company's parents, subsidiaries, affiliates, agents, employees, successors, predecessors-in-interest, assigns, beneficiaries, and heirs.This Agreement is intended to be broadly interpreted.It shall continue beyond the termination of any contract between the parties.

(2) This Agreement is not intended to limit your rights with respect to calling any issues to the attention of a local, state or federal agency.Such agency may proceed in an individual action on your behalf, SUBJECT TO THE PROHIBITION CONTAINED IN THIS AGREEMENT AGAINST CLASS ARBITRATIONS OR CLASS ACTIONS.

(3) Prior to seeking arbitration, you and the Company each agree to notify the other of any claim in writing via certified mail, setting forth the nature of the dispute, the relief sought, and the intent to demand arbitration.Such notice shall be sent by the Company to you at your address of record in the Company's records department, and notice by you to the Company as follows:


Legal Department

MOBILE HEALTH LIBRARY, LLC

Suite 300, 2005 S. Easton Rd.

Doylestown, PA 18901


Upon receipt of a notice and demand for arbitration, the parties shall have thirty days to resolve the dispute. Thereafter, if the dispute remains unresolved, you or the Company may commence an arbitration proceeding.A proceeding should be commenced through the American Arbitration Association, unless the parties have agreed otherwise.


(4) The requirements for commencing an arbitration proceeding through the American Arbitration Association may be found at the website of the American Arbitration Association, http://www.adr.org, or may be obtained by calling the American Arbitration Association directly at 1-800-778-7879.


(5) Any arbitration hearing shall be conducted in the Commonwealth of Pennsylvania. EXCEPT THAT, IF YOUR CLAIM IS VALUED AT LESS THAN $30,000, YOU AND THE COMPANY EACH AGREE THAT THE ARBITRATOR(S) MAY REACH A DECISION SOLELY BASED ON THE PAPERS AND DOCUMENTARY EVIDENCE SUBMITTED BY THE PARTIES OR, AT EITHER PARTY'S REQUEST, FOLLOWING A TELEPHONIC OR ELECTRONIC HEARING.The right to a hearing for disputes involving amounts greater than $30,000 will be determined in accordance with the AAA Rules.


(6) At the conclusion of the arbitration, the Company shall be responsible for paying all arbitration filing fees, administration fees, and arbitrator fees, except if the arbitrator(s) determines that the claim was brought for a frivolous or improper purpose.In that event, you will be responsible for paying a share of the fees in accordance with the AAA Rules.

(7) The arbitrator(s) shall issue a reasoned decision in writing.


(8) The arbitrator(s) may not award injunctive relief except to the extent that it provides only individual relief with respect to your claim(s) or the Company's claim(s).


(9) The arbitrator(s) shall be bound by the terms of this Agreement.

(10) Judgment on any award rendered by the arbitrator(s) may be entered in any court having jurisdiction over the arbitration.


(11) The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. and the substantive laws of the State of New York, United States of America.

10. Changes to the terms of conditions

If these Terms of Conditions change, the revised terms and conditions will be posted on MHL. These terms and conditions were last updated on June 3, 2011.


PLEASE READ THE PRIVACY POLICY

CAREFULLY BEFORE USING MHL

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide to MHL. Please be sure to read this entire Privacy Policy before using or submitting information to MHL.

1. YOUR CONSENT

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information to MHL, you consent to the collection, use, and disclosure of that information in accordance with the terms of this Privacy Policy.

2. INFORMATION YOU PROVIDE

MHL does not store specific information about you without your permission. You may be asked to submit personally identifiable information in order for you to benefit from some specific features of MHL (for example, My MHL) or to participate in a particular activity. You will be informed what information is required and what information is optional. All information that is personally identifiable is encrypted and secured in our database, per HIPAA compliance guidelines.

In some instances, you may be invited to opt in to a specific health program. If you do opt in for a specific program, you can opt out at anytime.

We do not collect personally identifiable information from any person we actually know to be under the age of 18.

3. PASSIVE INFORMATION COLLECTION

As you navigate through MHL, certain anonymous information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as cookies, Internet tags, or Web beacons and navigational data collection (log files, server logs, clickstream) (as defined below). Your Internet browser automatically transmits some of this anonymous information to MHL, such as (i) the URL of the Website you just came from, (ii) the Internet Protocol (IP) address and (iii) the browser version your computer is currently using. MHL may also collect anonymous information from your computer through cookies and Internet tags or Web beacons. MHL may use and combine such passively collected anonymous information to provide better service to site visitors, customize your experience based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve MHL for your use. Such information is not combined with personally identifiable information collected elsewhere on MHL unless you have consented.


DEFINITIONS:


A "cookie" is a bit of information that a Website sends to your Web browser that helps MHL remember information about you and your preferences. "Session" cookies are temporary bits of information that are used to improve navigation, block visitors from providing information where inappropriate (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the site. They are erased once you exit your Web browser or otherwise turn off your computer.


"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (such as passwords), helping to determine what areas of MHL visitors find most valuable, and customizing MHL based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided to MHL. Otherwise, MHL's server only knows that an unidentified visitor with your cookie has returned to MHL.


You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it, however, certain features of MHL might not work without cookies being enabled. To learn more about cookies and how to specify your preferences, please search for "cookie" in the "Help" portion of your browser.


A site may use "Internet Protocol" (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a site, and administer and improve the site.


"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Website server information such as the IP address and browser type related to the visitor's computer. Tags may be placed both on online advertisements that bring people to the site and on different pages of the site. Such tags indicate how many times a page is opened and which information is consulted.


"Navigational data" (log files, server logs, and clickstream data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors.

4. USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated, the Company may use information collected via MHL to improve the content of MHL, to customize your experience based on your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose. In addition, we may make full use of all information acquired through MHL that is not in a personally identifiable form.

If you provide personally identifiable information to MHL, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We also may disclose personally identifiable information you provide to MHL to third parties, but only:


(i) to contractors we use to support our business (such as fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; (ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; or (iii) to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations.


The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

5. AGGREGATE INFORMATION

MHL gathers individual pieces of information that are not traceable to any individual user and cannot be used to identify an individual user. We may provide general traffic, site usage, and length-of-stay information in reports to third parties, including, but not limited to advertisers and firms with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you. Depending on the circumstances, we may charge third parties for this information. We require parties with whom we share aggregate information to agree that they will not attempt to make the information identifiable, such as by combining it with other databases.

6. SECURITY

The Company takes reasonable steps to protect personally identifiable information as you transmit it to MHL and to protect such information from loss, misuse unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free.

7. OUTBOUND E-MAIL AND SMS

MHL offers functionality that allows users to share content with other parties they know (for example, health care providers and caregivers) through the user's personal e-mail or texting capabilities. E-mail and text messaging do not provide a completely secure and confidential means of communication. It is therefore possible that your e-mail or text communications could be accessed or viewed by another Internet user without your knowledge or permission. If you wish to keep your communication private, please do not use e-mail or text messaging to communicate information to MHL or others that you consider confidential.

8. CHANGES TO THIS PRIVACY POLICY

If this Privacy Policy changes, the revised policy will be posted on MHL. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on June 3, 2011.


HOW TO CONTACT US

If you have any questions, comments, requests, or concerns related to these Terms and Conditions, the Privacy Policy or the information practices of the Company, please contact us as follows:


CORPORATE HEADQUARTERS

MOBILE HEALTH LIBRARY, LLC

Suite 300

2005 S. Easton Rd.

Doylestown, PA 18901

Terms and Conditions

MOBILE HEALTH LIBRARY

© 2017, Mobile Health Library, LLC

WELCOME

Welcome to MOBILE HEALTH LIBRARY® (“MHL”).  This app-based clinical engagement system is owned by Mobile Health Library, LLC (the "Company").  MHL is an application platform that securely delivers health and medical information, and supports user understanding of such information.   It is intended for use by patients, caregivers, physicians, pharmacists, nurses, and other healthcare professionals. MHL allows users to interact with content in multi-media formats, including video.   Streaming multi-media content can use a significant amount of data when delivered via a cellular network.  You are advised to contact your service provider regarding your available data plans and any associated charges.  You are strongly encouraged to password protect your mobile device, and to utilize the “Lock Screen” password protection feature of MHL.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING MHL

By using MHL, you signify your consent to the Terms and Conditions set forth below.Please note that these terms and conditions may be revised or updated from time to time, and your continued usage of MHL shall mean that you accept any such modifications.

1. MEDICAL ADVICE FOR PATIENTS & CAREGIVERS

MHL is not intended to offer or replace professional advice from your healthcare professional.If you have any health concerns, please speak directly to your healthcare professional. If you are experiencing a medical emergency, dial 911 immediately.

Mobile Health Library will not identify or alert you to any potential drug-drug interaction. For medical inquires and advice, including those related to drug-drug interactions, please consult directly with your physician.

2. THIRD PARTY LINKS AND ADVERTISEMENTS

MHL may contain links to third party websites, third party content, and third party services. These links, content, and services are provided for your convenience and the Company is not to be held responsible for: (i) information contained in any third party websites, content, or services (ii) the privacy policies of other websites, or (iii) the validity of the information therein. When utilizing MHL to access one of these links, we recommend that you review that third party’s terms and conditions of use and privacy policy. When utilizing MHL, please be advised that:

The Company does not endorse the content and accuracy of the third party websites, content, and services you are about to visit, and therefore, disclaims responsibility for their content and accuracy;

The Company does not make any expressed or implied warranties, representations, or endorsements whatsoever with respect to the linked websites you visit, or content and services you access;

In no event will the Company be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from information available from any websites for which we provide a link; and

The Company is not to be held responsible for information contained in third party websites whereby there is a connection to or from MHL via hyperlinks and/or pointers.

The Company does not endorse any product, service, or treatment advertised on MHL.

3. DOSING REMINDER APPLICATION (DRA)

The DRA is intended as a helpful backup reminder system that you can personalize for taking your medications. You should not and must not rely on the DRA as your primary tool for determining whether and when to take medication. As further described under “Technology; Support” below, the DRA may not function as intended. Specifically, the DRA will not function properly if your device is broken or powered off, if the DRA software is not enabled of if any hardware or software on your device prevents the DRA from operating as intended. The maintenance of your mobile and computing devices is your responsibility. You acknowledge that the DRA, and the utility of any of its alerts or notifications, depends on information that you input into the DRA. Ultimately, you are solely responsible for ensuring that the correct medication is taken at the proper times and in the proper dosages.

Technology: Support

We do not warrant or guarantee that the DRA will function with your mobile or computing device or be compatible with the hardware or software on any particular devices. Information will be transmitted over a medium that will be beyond our control and jurisdiction; multiple factors, including network availability, may affect alert or notification delivery or otherwise interfere with the operation of the DRA. We do not warrant or guarantee against, and therefore assume no liability for or relating to, any errors, omissions, delays, failures, interruptions, or corruption or loss of any data, alerts, notifications or other information transmitted in connection with your use of the DRA, particularly relating to any failure of the reminder system to function as expected, including but not limited to the non-delivery of any alerts or notifications.

Without limiting the foregoing, we, our licensors, and our suppliers make no representations or warranties about the availability, accuracy, reliability, completeness, quality, performance, suitability or timeliness of the DRA, including software, text, graphics, links or communications provided on or through the use of the DRA.

We have no obligation to provide technical support or maintenance for the DRA. At any time and for any reason, without notice or liability, we may modify or discontinue the DRA.

4. TRACKING AND DIARY APPLICATION (TDA)

The TDA is intended as a helpful self-reported health status tracker resource for recording information. As further described under “Technology; Support” below, the TDA may not function as intended. Specifically, the TDA will not function properly if your device is broken or powered off, if the TDA software is not enabled of if any hardware or software on your device prevents the TDA from operating as intended. The maintenance of your mobile and computing devices is your responsibility. You acknowledge that the TDA, and the utility of any of its alerts or notifications, depends on information that you input into the TDA. Ultimately, you are solely responsible for communicating your health status, and changes in your health status, with your healthcare professionals.

Technology: Support

We do not warrant or guarantee that the TDA will function with your mobile or computing device or be compatible with the hardware or software on any particular devices. Information will be transmitted over a medium that will be beyond our control and jurisdiction; multiple factors, including network availability, may affect alert or notification delivery or otherwise interfere with the operation of the TDA. We do not warrant or guarantee against, and therefore assume no liability for or relating to, any errors, omissions, delays, failures, interruptions, or corruption or loss of any data, alerts, notifications or other information transmitted in connection with your use of the TDA, particularly relating to any failure of the reminder system to function as expected, including but not limited to the non-delivery of any alerts or notifications.

Without limiting the foregoing, we, our licensors, and our suppliers make no representations or warranties about the availability, accuracy, reliability, completeness, quality, performance, suitability or timeliness of the TDA, including software, text, graphics, links or communications provided on or through the use of the TDA.

We have no obligation to provide technical support or maintenance for the DRA. At any time and for any reason, without notice or liability, we may modify or discontinue the DRA.

5. CHILDREN'S PRIVACY

The Company is committed to protecting the privacy of children. MHL is intended for adults age 18 and over, it is not designed nor intended to attract persons under the age of 18.

6. INTELLECTUAL PROPERTY

This application platform, and all content and images contained herein, as well as all copyright, trademark and other rights (collectively, "Intellectual Property") are owned or licensed by the Company and its affiliates, or advertisers and firms with which the Company has a business relationship. Nothing contained in MHL should be construed as granting, by implication, estoppel or otherwise, any license or right in or to such Intellectual Property without the expressed written permission of the Company. You agree not to copy, use or otherwise infringe upon any Intellectual Property contained in MHL.

7. INTERNATIONAL USAGE

If you access MHL from outside the United States, you are responsible for compliance with the laws of your jurisdiction.

8. INDEMNITY

You agree to defend, indemnify, and hold the Company, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

9. JURISDICTION

You expressly agree that exclusive jurisdiction for any dispute with the Company, or in any way relating to your use of MHL, resides in the courts of the Commonwealth of Pennsylvania and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Commonwealth of Pennsylvania in connection with any such dispute including any claim involving the Company or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive laws of the Commonwealth of Pennsylvania without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions f these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

10. ARBITRATION

PLEASE CAREFULLY READ THIS SECTION AS IT AFFECTS YOUR RIGHTS:

In the event of a dispute, before resorting to formal proceedings, the Company requests that you contact its customer service department to try to have any concerns resolved to your satisfaction quickly.

If you and the Company are unable to resolve your concerns satisfactorily in a direct and informal manner, then YOU AND THE COMPANY EACH AGREE TO RESOLVE THE DISPUTE THROUGH BINDING ARBITRATION OR A SMALL CLAIMS COURT, RATHER THAN THROUGH A COURT OF GENERAL JURISDICTION. Arbitration involves a neutral arbitrator rather than a judge or a jury, are less formal than judicial proceedings, and are subject to limited review by a court.

ARBITRATION AGREEMENT ("Agreement")

(1) Any claim or dispute that arises between you and the Company, whether based in contract or tort or any other legal theory, shall be settled through binding arbitration before a neutral arbitrator or, upon agreement of the parties, a panel of neutral arbitrators, in an arbitration performed under the American Arbitration Association's Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules"), as modified by this Agreement.The arbitration shall be administered by the AAA, unless the parties agree otherwise.The sole exception to this Agreement is that either party may bring a claim in small claims court in lieu of arbitration.Notwithstanding any contrary provision in the AAA Rules, ANY ARBITRATION BROUGHT UNDER THIS AGREEMENT SHALL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED UNDER THIS AGREEMENT AND THE ARBITRATOR(S) SHALL NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE INDIVIDUAL IN ANY ARBITRATION, UNLESS YOU AND THE COMPANY AGREE OTHERWISE.YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY; YOU AND THE COMPANY ARE ALSO EACH WAIVING THE RIGHT TO PARTICIPATE IN ANY CLASS ARBITRATION OR CLASS ACTION AGAINST THE OTHER.

Any settlement negotiations between you and the Company, whether before or after the commencement of arbitration proceedings, shall remain confidential and shall not be shared with the arbitrator(s).References to "you," your" and "Mobile Health Library, LLC" include all of your and the Company's parents, subsidiaries, affiliates, agents, employees, successors, predecessors-in-interest, assigns, beneficiaries, and heirs.This Agreement is intended to be broadly interpreted.It shall continue beyond the termination of any contract between the parties.

(2) This Agreement is not intended to limit your rights with respect to calling any issues to the attention of a local, state or federal agency.Such agency may proceed in an individual action on your behalf, SUBJECT TO THE PROHIBITION CONTAINED IN THIS AGREEMENT AGAINST CLASS ARBITRATIONS OR CLASS ACTIONS.

(3) Prior to seeking arbitration, you and the Company each agree to notify the other of any claim in writing via certified mail, setting forth the nature of the dispute, the relief sought, and the intent to demand arbitration.Such notice shall be sent by the Company to you at your address of record in the Company's records department, and notice by you to the Company as follows:

Legal Department
MOBILE HEALTH LIBRARY, LLC
Suite 203
16 North Franklin Street
Doylestown, PA 18901

Upon receipt of a notice and demand for arbitration, the parties shall have thirty days to resolve the dispute. Thereafter, if the dispute remains unresolved, you or the Company may commence an arbitration proceeding.A proceeding should be commenced through the American Arbitration Association, unless the parties have agreed otherwise.

(4) The requirements for commencing an arbitration proceeding through the American Arbitration Association may be found at the website of the American Arbitration Association, http://www.adr.org, or may be obtained by calling the American Arbitration Association directly at 1-800-778-7879.

(5) Any arbitration hearing shall be conducted in the Commonwealth of Pennsylvania. EXCEPT THAT, IF YOUR CLAIM IS VALUED AT LESS THAN $30,000, YOU AND THE COMPANY EACH AGREE THAT THE ARBITRATOR(S) MAY REACH A DECISION SOLELY BASED ON THE PAPERS AND DOCUMENTARY EVIDENCE SUBMITTED BY THE PARTIES OR, AT EITHER PARTY'S REQUEST, FOLLOWING A TELEPHONIC OR ELECTRONIC HEARING.The right to a hearing for disputes involving amounts greater than $30,000 will be determined in accordance with the AAA Rules.

(6) At the conclusion of the arbitration, the Company shall be responsible for paying all arbitration filing fees, administration fees, and arbitrator fees, except if the arbitrator(s) determines that the claim was brought for a frivolous or improper purpose.In that event, you will be responsible for paying a share of the fees in accordance with the AAA Rules.

(7) The arbitrator(s) shall issue a reasoned decision in writing.

(8) The arbitrator(s) may not award injunctive relief except to the extent that it provides only individual relief with respect to your claim(s) or the Company's claim(s).

(9) The arbitrator(s) shall be bound by the terms of this Agreement.

(10) Judgment on any award rendered by the arbitrator(s) may be entered in any court having jurisdiction over the arbitration.

(11) The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. and the substantive laws of the State of New York, United States of America.

10. Changes to the terms of conditions

If these Terms of Conditions change, the revised terms and conditions will be posted on MHL. These terms and conditions were last updated on January 16, 2017.

PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE USING MHL

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide to MHL. Please be sure to read this entire Privacy Policy before using or submitting information to MHL.

1. YOUR CONSENT

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information to MHL, you consent to the collection, use, and disclosure of that information in accordance with the terms of this Privacy Policy.

2. INFORMATION YOU PROVIDE

MHL does not store specific information about you without your permission. You may be asked to submit personally identifiable information in order for you to benefit from some specific features of MHL (for example, My MHL) or to participate in a particular activity. You will be informed what information is required and what information is optional. All information that is personally identifiable is encrypted and secured in our database, per HIPAA compliance guidelines.

In some instances, you may be invited to opt in to a specific health program. If you do opt in for a specific program, you can opt out at anytime.

We do not collect personally identifiable information from any person we actually know to be under the age of 18.

3. PASSIVE INFORMATION COLLECTION

As you navigate through the MHL app, certain anonymous information may be passively collected (that is, gathered without you actively providing the information). MHL may use and combine such passively collected anonymous information to provide better service to app users, customize your experience based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve MHL for your use. Such information is not combined with personally identifiable information that may be collected elsewhere on MHL, without your consent.

4. USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated, the Company may use information collected via MHL to improve the content of MHL, to customize your experience based on your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose. In addition, we may make full use of all information acquired through MHL that is not in a personally identifiable form.

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

5. AGGREGATE INFORMATION

MHL gathers individual pieces of information that are not traceable to any individual user and cannot be used to identify an individual user. We may provide general traffic, site usage, and length-of-stay information in reports to third parties, including, but not limited to advertisers and firms with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you. Depending on the circumstances, we may charge third parties for this information. We require parties with whom we share aggregate information to agree that they will not attempt to make the information identifiable, such as by combining it with other databases.

6. SECURITY

The Company takes reasonable steps to help MHL app users protect personally identifiable information stored in their MHL app on their device and to protect such information from loss, isuse unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. You are responsible for securing your device(s) to protect against unwanted access to your information. You are strongly encouraged to utilize the “Lock Screen” password protection feature of MHL.

7. OUTBOUND E-MAIL AND SMS

MHL offers functionality that allows users to share content with other parties they know (for example, health care providers and caregivers) through the user's personal e-mail or texting capabilities. E-mail and text messaging do not provide a completely secure and confidential means of communication. It is therefore possible that your e-mail or text communications could be accessed or viewed by another Internet user without your knowledge or permission. If you wish to keep your communication private, please do not use e-mail or text messaging to communicate information to MHL or others that you consider confidential.

8. CHANGES TO THIS PRIVACY POLICY

If this Privacy Policy changes, the revised policy will be posted on MHL. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on June 28, 2016.

HOW TO CONTACT US

If you have any questions, comments, requests, or concerns related to these Terms and Conditions, the Privacy Policy or the information practices of the Company, please contact us as follows:

Corporate Headquarters
MOBILE HEALTH LIBRARY, LLC
Suite 203
16 North Franklin Street
Doylestown, PA 18901